Teleperformance tra i Top Global Outsourcing Service Provider

Teleperformance, leader mondiale nella gestione della omnichannel customer experience in outsourcing, è stata nominata come 2016 top 100 global outsourcing service provider dalla international association of outsourcing professionals – IAOP -.
Questo risultato è molto importante perché si tratta di una conferma; per il secondo anno consecutivo, Teleperformance rientra tra l’elite mondiale delle società di outsourcing.
Sono 5 i pilastri fondamentali sui quali si fonda il riconoscimento e nei quali i fornitori di servizi outsourcing devono emergere per eccellenza ed impegno:

  • dimensioni e la crescita,
  • referenze dei clienti,
  • riconoscimenti e certificazioni,
  • programmi per l’innovazione
  • responsabilità sociale delle imprese (rsi ).

Teleperformance ha ricevuto il più alto riconoscimento possibile in tutte e cinque le categorie, riuscendo quindi ad essere tra le all star company.

Hamill Debi, CEO IAOP, ha commentato: “Businesses understand there are hundreds of qualified service providers and advisors out there, but what they really need to understand now is what makes each one exceptional. The global outsourcing 100 and world’s best advisors lists have done just that. we’re proud to recognize teleperformance for being among the highest rated companies in customer references, company awards and certifications, programs for innovation, corporate social responsibility and size and growth.”

Paulo Cesar Salles Vasquez, worldwide chief executive officer Teleperformance Group, ha aggiunto:
“Teleperformance’s continued recognition by iaop is a testament to our growth and sustained leadership in the industry. As a customer experience provider today, having a well-rounded identity is more important than ever. teleperformance not only continues to increase its focus on business drivers including innovation, reliability, security and growth, but also our contributions to communities worldwide through our commitment to csr.”

 

Lascia un commento

Il tuo indirizzo email non sarà pubblicato.